Total Customer Care
We know how important your family is, and we want to make life simpler and more convenient for you.
With Total Customer Care, you and your household get unlimited access to essential services—designed to save you time, money, and stress every month.
For just $23.99/month (plus applicable taxes), you’ll receive access to amazing perks.
stay healthy, save money, and simplify life
Virtual Healthcare
Need to speak with a doctor? Connect with a Canadian-licensed general practitioner online in minutes—all from the comfort of your home. Whether you’re on your phone, tablet, or computer, get secure, professional medical care whenever you need it.
Press "Get Care" and enter symptoms
Connect with a primary care provider
Receive advice, prescriptions, and more
CustomerPerks at a glance
Save more on the brands you love with CustomerPerks®—Canada’s largest perk program! Get access to thousands of deals from top local, regional, and national brands, both in-store and online.
Auto
1,400
Electronics
1,500
Entertainment
1,400
Fashion
1,200
Food
1,600
Home & Living
1,500
Pets
500
Sports & Rec
1,000
Travel
16,000
Health & Beauty
1,800
Customer Perks
Canada’s largest perk program. Providing access to local, regional, and national brand deals on desktopor the mobile app.
Over 2500 unique member discounts.
- 10-50% savings from program discounts.
Virtual Healthcare
- Get virtual care and connect online with Canadian-licensed primary care providers 24 hours a day,
seven days a week. - Requesting a consultation is quick and easy. The request process takes a few minutes and a primary careprovider reviews and triages all consultations.
- Providers on Maple can issue prescriptions, order lab work, complete imaging requisitions, write
medical notes, and complete specialist referrals.
Home & Auto Services
From car repairs to tech issues, we’ve got you covered. Get expert Auto Support for repair cost estimates, diagnostics, and second opinions to keep your vehicle running smoothly.
Need tech help? Our 24/7 Technology Support assists with WiFi, computers, software, printers, and more—so you stay connected and stress-free.
Auto Support
Why Choose Our Auto Support?
Whether it’s a repair estimate, a second opinion on a mechanic’s recommendation, or just figuring out a minor issue like opening your fuel cap, our certified Auto Experts are here to help. **Save money, avoid unnecessary repairs, and get peace of mind—anytime you need it.**
Validation & Second Opinions
Not sure if your mechanic’s recommendation is necessary or fairly priced? Our Auto Experts will:
- Speak directly with you to understand your concerns about the proposed repair work.
- Communicate with the repair shop to review their diagnosis and estimate.
- Give you a professional second opinion on whether the recommended repairs are needed and fairly priced.
Repair Cost Estimator
Worried about being overcharged? Our experts analyze repair estimates using real-time industry pricing. We will:
- Give you an estimated repair cost based on the issue you describe.
- Compare your mechanic’s quote to ensure you’re getting a fair price.
Mechanical Diagnosis
Car trouble? We help identify potential issues before you visit a shop. If a specific diagnosis isn’t possible over the phone, we’ll:
- Narrow down the possible causes of the issue.
- Provide expert advice to help you discuss the problem with a repair shop.
Technical Assistance – Vehicle Features & Maintenance
Need help with simple vehicle features or maintenance? Our Auto Experts provide guidance on:
- How to open the gas tank cover, change a headlight bulb, or use dashboard controls.
- Basic troubleshooting for minor car issues, so you don’t have to rush to a mechanic.
Drive with Confidence – Expert Help is Just a Call Away!
Technology Support
- Computer & Tablet Maintenance
- Operating System Repair
- Software Installation
- Printers & Scanners
- MS Office Support
- Satellite System Support
- Virus & Spyware Removal
- Data Backup
- Performance Diagnostics
- Smart Phone Connectivity
- And Much More!
Home & Auto Services
- Access to Certified Automotive Technicians for general and emergency advice on automotive repairs-
- 24/7/365 Access to Online Home Tech. Support to identify, fix and repair any computer or technologyissue remotely
Identity Theft Protection
24/7 Identity Theft Monitoring and Restoration for you and your family. This service monitors use of personal information you provide such as name, SIN number, bank accounts, passport and much more.
Identity Theft Monitoring & Restoration Services
- 24X7 Identity Theft Monitoring for you and your family. This service monitors use of personal information you provide such as name, SIN number, bank accounts, passport and much more.
- In the event of an actual Identity Theft, our identity resolution specialist will assist in restoring anp
preventing further damage.
Total Customer Care
can provide significant savings for you and your family
Maximize your benefits, turn everyday costs into impressive savings!
How the Smith’s Have Saved with Our Benefits
The Smiths—a busy family of four—have discovered just how much time, money, and stress they can save by using our comprehensive benefits. From everyday challenges to unexpected emergencies, these perks have helped them protect their family’s well-being and their budget.
Online Medical Services
Connecting with doctors 24/7 for the entire family.Home and Auto
When their car broke down unexpectedly, they received immediate advice that cut repair bills and kept their daily routine on track.Identity Theft Prevention & Restoration
With Canadians losing over $380 million annually to identity theft, the Smiths enjoy peace of mind knowing their personal information is safeguarded—saving them the hassle and potential cost of restoring stolen identities.
You might ask
I’m worried I won’t use all the perks—am I wasting money?
Our benefits cover everything from everyday discounts to major savings on travel and electronics. Even if you only use a few perks, you can easily recoup your membership cost—and keep saving all year.
Does this program cover my entire family?
Yes! If everyone resides at the same address, the whole family can enjoy the benefits—medical consultations, entertainment deals, and more—all under one membership.
How easy is it to redeem these perks?
Simply log in through our app or member portal, browse the offers, and activate them with a click—no complicated steps required.
What if I already have some of these services elsewhere?
Our program consolidates multiple benefits into one package—often cheaper than separate subscriptions—and includes extras like identity theft restoration and online medical services you may not already have.
Do these benefits really make a difference?
Absolutely. Members often save hundreds—even thousands—of dollars a year, and they enjoy fewer hassles and greater peace of mind.
| Benefit | Individual Savings | Family of Four Savings |
|---|---|---|
| Clothing | $200 | $800 |
| Entertainment | $215 | $860 |
| Fitness | $800 | $3,200 |
| HomeTech | $200 | $800 |
| Insurance | $200 | $800 |
| Wellness | $550 | $2,200 |
| Vacation Package | $700 | $2,800 |
| Home & Auto | Priceless | Priceless |
| Identity Theft Prevention & Restoration | Priceless | Priceless |
| Medical | Priceless | Priceless |
| Total (Numeric Only) | $2,865 | $11,460 |